How many of us have shied away from speaking to someone we know to be recently bereaved? Between not knowing what to say, and fearing we will provoke an emotional reaction, more often than not, we ignore or tip toe round the elephant in the room. So what do you say? ...
It’s been well publicised that, from 29 July 2022, the Financial Conduct Authority (FCA) will be regulating the prepayment funeral plan market. We explore what that actually means for our customers. Continuity Regulation provides continuity for you if the plan...
Traditional funerals are still very popular, but we’re definitely seeing a growing trend towards events designed to be a little bit different. Our guide to “Something a little bit different” helps families choose unique elements that reflect a unique life...
Two years ago, the funeral sector had to pivot almost overnight and deliver the best service possible in the worst of circumstances during the Covid-19 pandemic. Technology was the key to adapting how we delivered quality funeral support to grieving families then,...
This month marks the first anniversary of the death of HRH Prince Philip. For the Queen and other bereaved families, this year will have been filled with many “firsts”. From the big events to the simplest of routines. Each day may present a first for someone facing...
Watch this moving documentary exploring the impact of Covid-19 on our lives and business, launched today to mark the two year anniversary of lockdown. Thanks to film makers The Times and The Sunday Times...
As Scotland prepares to be the first of the UK nations to approve water cremation, Chairman Tim Purves, shares his thoughts in a series of articles in this week’s I-Paper, The Times and The Daily Mail....
March is “free wills month”. However, we offer free funeral plans of wishes every month. Why? We see families struggle to make decisions without the knowledge of what their loved one would have wanted. So, we’re here to help anyone wanting to plan ahead and here’s...
At a recent industry event for funeral directors, it was revealed that 75% of those asking for a “direct funeral” did not understand this meant no service and no attendance from family. We appreciate that families arranging a funeral today have more choice...
Tunes, hymns, melodies and songs are generally considered essential elements of a funeral. Here’s our five top tips to hit the right note for you and your loved ones. With over five generations of experience in arranging funerals, one truth prevails at William...
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